Clare Fowler Mediation
Workplace Articles

Workplace Mediation Articles


Mediate University Course Bundles

(4/26/22)Mediate.com

Here are Mediate University's Course "Bundles" to help you best and most affordably accomplish mediation basic and advanced training online.

How to Resolve Conflict Between Manager and Employee

(4/17/22)Jeremy Pollack

Figuring out how to resolve conflict between manager and employee sometimes requires on-the-job training. In other words, you might not know what to do until the stress is high and someone needs to intervene.

Being Ego-Less

(4/12/22)Cinnie Noble

“When misunderstandings grow cut your ego.” Anonymous

Mediating Employment Disputes: Between a Clock and a Hard Case

(4/12/22)Rebekah Ratliff

The COVID-19 pandemic has forced companies across all industries and around the globe to recognize that there are differences in how their employees live and thrive.

Paths Forward for Online Mediation: Final Report of Online Mediation Training Task Force - Introduction

(4/11/22)Jim Melamed, Forrest (Woody) Mosten

Now that online mediation, and online mediation training, have so substantially impacted (if not taken over) the mediation field, Mediate.com again here offers our Online Mediation Task Force's Final Report and Recommendations.

Mediate.com Podcast Episode 17: Workplace Mediation: It’s all in the Preparation

(4/11/22)Debra Dupree, Veronica Cravener

The Mediate.com Podcast, hosted by mediator Veronica Cravener, covers everything in the world of mediation. Episode 17 features Dr. Debra Dupree and focuses on the importance of preparation. Preparation is key when it comes to all mediation, but especially workplace mediation.

Conflict Intelligence (Conflict-IQ™): A Tool for Assessing Your Conflict Resolution Skills

(3/26/22)Yvette Durazo

Conflict Resolution is more than a soft skill – it is a deliberate and conscious effort that encompasses a bit of understanding about psychology, humanity, anthropology, and sociology.

Organizational or Interpersonal Conflict?

(3/24/22)Maria Simpson

Leadership may need to become more attentive to the undercurrents of what’s going on and address them before the situation explodes.

Can Lawyers Proficiently Mediate?

(3/24/22)Bruce Ally

While it is true that lawyers are eminently trained in the art of negotiating by virtue of the rigors of their profession, arguably some have suggested that these skill sets and the competence achieved provide them with a sound basis to act as mediators.

Cybersecurity Best Practices for Ombuds

(3/15/22)Colin Rule, Clare Fowler

One of the fastest growing areas of dispute resolution is Ombuds. Ombuds offices are being steadily established at every level of government, in academia, by non-profits, and throughout our traditional and sharing economies. This growth has been supported by new Ombuds data and security standards and by the development of new online platforms built specifically for the operation of Ombuds offices.

The Importance of Workplace Appreciation (And How to Express It)

(3/14/22)Jeremy Pollack

Most of us like to feel appreciated in the workplace, though we’re not always willing to admit that praise is something we crave.

The Problem of Perfection in Conflict Management

(2/25/22)Lorraine Segal

Feeling superior or negatively judging another might provide short term relief, but will damage relationships longer term.

How Mediation in the Workplace Improves Employees' Mental Health

(2/17/22)Arturo Osorio

Organizational psychologists have found that mediation can decrease tension in the office.

Rebuilding Teams

(2/11/22)Maria Simpson

Teamwork is basically doing what’s best for reaching the team’s goals—the team’s success is greater than any individual’s success.

Mediate.com Great Reads Book Club - Yvette Durazo, interviewed by Mike Rozinsky

(1/31/22)Yvette Durazo

Mediate.com Great Reads Book Club - Yvette Durazo, interviewed by Mike Rozinsky.

Seven Steps for Effective Problem Solving in the Workplace

(1/10/22)Tim Hicks

Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their day and they answer 'Yes!' But how many of us have had training in problem-solving?

Better Reflecting Mediation to the World

(12/28/21)Jim Melamed

While mediators often assist in the creation of near miracles behind closed doors, our miraculous work and effective approaches are still not well-understood by general society. Might a more effective way of "reaching the masses" be to take advantage of "MEDIATION ART," be that in our physical and virtual offices, on our websites, and, perhaps in time, at bus stops and on highway billboards?

Personal Histories in Conflict Resolution Interview Series: Howard Gadlin

(12/28/21)Howard Gadlin, Colin Rule

From the Mediate.com interview series -- a conversation with Howard Gadlin about his chapter in the book :"Evolution of a Field: Personal Histories in Conflict Resolution."

How to Control Your Emotions During a Difficult Conversation - Video

(12/27/21)Bob Bordone

Have you been wanting to up-level your negotiation skills and wondering how to control your emotions during a difficult conversation so you can get what you want?

Eviction Mediation Updates, December 2021

(12/20/21)Eric Slepak

As the state of eviction mediation continues to evolve, we wanted to share some notable developments from across the country.

“Hearing” the Other Side in Employment Mediations

(12/20/21)Abby Silverman

Abby Silverman and Cyrus Dugger offer their thoughts on various topics related to employment mediation, including negotiation strategies, tax considerations and goodwill gestures.

How to Have a Difficult Conversation with Your Boss

(12/13/21)Bob Bordone

Have you wondered how to have a difficult conversation with your boss? If you'd like to know how to start a difficult conversation at work, whether it's difficult conversations with employees or bosses, this video is for you.

Mediate.com Great Reads Book Club - Susan Raines, Workplace Conflict

(11/30/21)Susan Raines

Recording of another episode of Mediate.com's Great Reads Book Club with Prof. Susan Raines talking about the new edition of her book "Conflict Management for Managers: Resolving Workplace, Client and Policy Disputes," hosted by Chidera Didigu.

Book Review: When Gender is in Question, a Guide to Understanding

(11/12/21)Janet Chance

Sherkin's book When Gender is in Question focuses on the experience of the transitioning person and their loved ones and as such provides a doorway to deeper understanding, to uncovering bias, and to appropriate interaction.

The Surge in Workplace Disputes Under Disability Discrimination Laws: Good News or Bad News?

(10/18/21)Stephen Sonnenberg

I have been wondering—as we are well into our second year of the pandemic—whether the relationships between employees with disabilities and their employers are changing in unanticipated ways.

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